Responsible Play

We take player safety seriously at Brango Casino. Brango Casino Responsible Gambling is built into account controls and support options so play stays within personal limits. Clear tools — limits, session reminders and exclusion options — are available in account settings. Information on recognising risky behaviour and steps to get help sits here for quick access. Use these controls whenever your play changes or becomes a concern. Support and referrals are available via our help lines and partner organisations.

Player protection principles

Focus on prevention and choice. Limits and self-exclusion are offered to reduce harm. Age and identity checks apply where required. Personal control, transparent rules and access to support underpin our approach. We encourage responsible staking and regular reviews of account activity.

Tools to manage gambling activity

Deposit limits

Set daily, weekly or monthly deposit caps in your account. Limits take effect immediately and can be lowered at any time. Raising a limit may require a waiting period as set out in account settings.

Loss limits

Define maximum losses over chosen periods. Loss limits stop play once reached and help control spending. Review and adjust limits in the responsible gambling section.

Session and time limits

Enable session reminders and automatic session time limits. Regular prompts appear during play to help you pause and reassess. Session limits reduce continuous play and encourage breaks.

Self-exclusion

Choose temporary or permanent self-exclusion from the site. Self-exclusion blocks access to accounts and requires formal reactivation steps or expiry to return. Use this option if you need an enforced break.

Recognising signs of problematic behaviour

Difficulty stopping, chasing losses, borrowing to play, hiding activity, sleep or work disruption and large unexplained swings in spending are common indicators. If gambling causes stress, debt or relationship strain, treat this as a signal to act. Early recognition helps limit harm.

Guidance for staying in control

Set sensible stakes and time limits before you start. Use deposit and loss caps, stick to budgets and schedule play-free days. Take regular breaks and avoid gambling when stressed or under the influence. Keep records of spending and review them monthly.

Access to professional help and support organisations

Contact GambleAware NZ for local support and referrals. Call the Gambling Helpline on 0800 654 655 for confidential advice. SOS Joueurs is listed for French-language assistance. For immediate concerns, use account self-exclusion and reach out to our support team who can point you to local services and crisis resources.