Privacy, and Data Policy
At Brango Casino, we collect and use information needed to manage accounts, process payments, provide casino services and respond to support requests. This Privacy Policy explains what personal, technical and transactional data we collect, how we use it, when it may be shared and the steps we take to protect it. It also explains how cookies work and how you can request access to, correction of or deletion of your information. Some data is required to verify an account or check whether services are available in your location. Please read this policy before registering or using the site.
Information We Collect
Personal information
Registration details may include your email address, date of birth and country. Identity verification may require a passport or driver’s licence. We also collect information you provide when contacting support or setting account preferences, including responsible gambling limits.
Technical information
When you use the site, we may collect device and browser details, IP address, approximate location, login activity and information about how pages function on your device. This helps us maintain the site and apply location restrictions.
Transactional information
We record deposits, withdrawals, payment method details, bonus activity and account balances where needed to provide the service. Payment providers may collect additional information directly when you use their services.
How We Use Information
Information is used to create and manage accounts, verify identity and age, process transactions, provide support and administer account settings. We also use relevant data to apply our terms, respond to security issues and determine whether access is available from a particular location. New Zealand is a restricted location for Brango Casino.
Service messages, such as account verification requests or changes affecting your account, may be sent using the contact details you provide.
Data Protection
We use access controls and encrypted connections to help protect data in transit and limit access to account information. No online service can guarantee complete security. Keep your password private, use a password you do not use elsewhere and contact support if you notice unauthorised account activity.
We keep information for as long as it is needed for the purposes described here, including applicable record-keeping requirements. Retention periods may vary by data type and account status.
Cookies and Similar Technologies
Cookies and similar technologies may be used to keep you signed in, remember preferences and understand how the site is used. Some are necessary for site functions. Browser settings may allow you to block or delete cookies, although parts of the site may not work as expected if you do.
Sharing Information
Information may be shared with service providers involved in payments, identity verification, hosting, security or customer support when needed to provide those services. We may also disclose information where required by law or to address a legal request. Providers handle information under their own applicable terms and privacy notices.
Your Data Rights
You can request access to personal information held about you or ask us to correct inaccurate details. You may also request deletion. Some information may need to be retained for legal, transaction or account-record purposes, so deletion may not be immediate or complete. Contact customer support to make a request; we may need to confirm your identity before responding.
Policy Updates
We may update this policy when our services or data practices change. The current version will be available on the site. Review it from time to time to see how your information is handled.